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The purpose of this project is to create an app that can be used by Food Truck managers to schedule employees and communicate with them about their shifts as well as the logistics of Food Truck Scheduling.

Employers with multiple food trucks need help scheduling employees, how can they accomplish this on the go and the routine of a busy day?

Create a mobile app that can help food truck managers work with their employees to create a schedule.

Be the Lead UX designer and create a deliverable high fidelity prototypeUser

I conducted interviews and created empathy maps to understand the users I’m designing for and their needs. A primary user group identified through research was working with employers who own food trucks and need an efficient method of scheduling.

Time: Needs to work intuitively and quickly with the tools on hand

Effiency: Managers who need to make schedules efficiently weekly

Communication: Managers need a form of communcation with their employees

These initial drafts of the project heavily influenced the final product, minor changes were made from suggestions and themes from usability studies. My main goal was to create pages for a manager that needs to keep a close eye on his truck location, employees requests and communication, as well as their schedules.

This low-fidelity prototype is a map of 3 user flows; creating a schedule, changing a truck location, and confirming a schedule change

I conducted 2 rounds of usability studies, Findings from the first study helped guide the designs from wire frames to mockups. The second used a high-fidelity prototype and revealed what needed to be refined.

Users need to create schedules efficiently
Users need to be able to communicate with employees
Users need to be able to keep track of trucks’ locations

The pages in messages need better navigation ques
The accessibility of iconography and text scale needs to be increased

The purpose of this app is to schedule employees for a food truck, and this is the manager’s point of view. It also explored the idea of keeping tabs on trucks’ current locations and communication with the employees operating them.

I found this to be the most interesting Google Certification Prompt, although only halfway through I realized I really leaned into the project more than I should have. I found it to be a mistake to stray too far off from what my current professor told me is the “happy path.” Which is a user flow that has a goal of completing one task or feature. However, this had a large impact on how I will start projects and track my progress. It taught me a lot about the challenge behind scheduling and calendar apps.